FAQs
More FAQs- We've already had deep cleaning and disinfection done in our facility, doesn't that cover it?
- Can we contact you outside office hours in case of an emergency?
- Do all staff receive training and development?
The purpose of disinfection is for infection control to help ensure the health and safety of your facility and its occupants. Surface contamination can and is likely to recur. Once a surface has been disinfected, that same surface can easily be re-contaminated when the next passerby touches that surface or sneezes or coughs near that surface. As such, infection control is about regular and consistent cleaning and disinfection. Unless an occupant has been diagnosed with a confirmed case of an illness, you will likely not need to regularly perform deep cleaning and disinfection. However, to keep your facility healthy and safe, what you should be maintaining is your standard cleaning protocols with the addition of regular and consistent disinfection of high touch points.
ServiceMaster Clean of Aurora and Newmarket will provide you with a live-answer, emergency phone number so that we can help you with any emergencies that may arise 24 hours a day, 365 days a year.
All managers and supervisors receive ongoing and comprehensive training on the management of the sites they are allocated. All cleaning staff receive in-house and on-site training on process, products and equipment needed to carry out their given duties. All Health and Safety issues and company policies are covered in their initial induction with annual refresher training, as needed.