FAQs
More FAQs- Can we contact you outside office hours in case of an emergency?
- Do you supply everything required?
- Are all your employees background checked?
ServiceMaster Clean of Aurora and Newmarket will provide you with a live-answer, emergency phone number so that we can help you with any emergencies that may arise 24 hours a day, 365 days a year.
We supply all the labour, equipment and materials required to carry out the tasks as would be outlined in our agreement with you. You may also exercise the option of having us provide various consumable goods for your facility such as toilet paper, paper towels, hand soap, etc. at their added cost.
We recognize that security and trust are a paramount concern, so at ServiceMaster Clean of Aurora and Newmarket we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.