FAQs
More FAQs- Can I use off the shelf carpet cleaners for spot removal?
- Why do I need to clean and disinfect?
- Can we contact you outside office hours in case of an emergency?
We recommend using only ServiceMaster Clean products which are designed for specific types of spots. For more information, contact us at 289-796-1074.
A common misconception is that cleaning and disinfection are one and the same. In reality, they are two different processes which achieve related results but not the same results. Cleaning is the removal of visible dirt and soiling, for example the coffee ring on a kitchen counter. While cleaning may remove pathogens from surfaces by wiping them away, it does NOT kill pathogens. Disinfection, on the other hand, does KILL pathogens on surfaces through the use of chemicals. As such, both processes are used hand-in-hand — first cleaning, then disinfection — in infection control efforts. Please note — not all disinfectants are created equally! Typically, disinfectants are developed to kill certain types or classes of pathogens. As such, ensure that the disinfectant used in your facility has been approved to treat your pathogen of concern.
ServiceMaster Clean of Aurora and Newmarket will provide you with a live-answer, emergency phone number so that we can help you with any emergencies that may arise 24 hours a day, 365 days a year.